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REFUND POLICY
REFUND POLICY - THE BASICS
Last Updated: Nov. 2025
1. General Policy
Sanity of Society does not accept returns unless the customer contacts us directly with a specific issue.
2. Requesting a Return
To request a return:
Use the contact method on our website
Provide order details and reason for the request
We review all return inquiries individually
3. Conditions
Returns may be approved if:
The product arrived damaged
The wrong item was received
A manufacturing defect is present
We may require photos or proof to validate the claim.
4. Refund Processing
If approved:
Refunds are issued to the original payment method or as determined by Sanity of Society
Shipping fees may not be refundable
Customer may be responsible for return shipping unless the error was ours
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